Cookies

This page provides you with information on which cookies may be set when you visit the Post Office website and how you can manage them.

This is our initial policy and the first stage of our step towards privacy compliance for visitors to our site (including Opt In / Opt Out). We take our obligations towards customer privacy very seriously and by introducing this policy, we’re not just meeting our legal compliance obligations, we’re also being as open and transparent as we can be about the services we deliver to you.

Everything on this page is designed to make you fully aware of the cookies we use – so you can make an informed choice about whether you accept them.

We also have a legal obligation to protect your privacy online and we want you to be 100% confident in using our site – that’s why we’re introducing a three staged approach to privacy compliance.

Our three staged approach to privacy compliance:


  1. Stage - Information We’ll provide you with details around the cookies we use (this page).
  2. Stage - Internal policies We’ll educate our staff as to the importance and understanding of online privacy, together with the updating of our internal policies and procedures.
  3. Stage - Third-party suppliers We’ll make sure that all of our suppliers (internal and external) disclose the details of any likely impact that their products and services could have on your privacy.

For various reasons our technology makes use of cookies across www.postoffice.co.uk to help manage the site and your user experience.

About cookies

A cookie is a small text file that is saved to the hard drive of your computer when you use a website. Our website uses session cookies and persistent cookies. For more information about cookies generally and how they work, please see:www.aboutcookies.orgOpens in new window  Our cookies or those set by third party suppliers may use different technologies, such as JavaScript or Flash.

Opting out

You can opt out of the cookies on our site on a cookie-by-cookie basis subject to browser settings. Don’t forget you may limit site operation or functions if you limit cookies, and if you delete all your cookies you may have to update your preferences with us next time you visit.

We want you to know everything you need to about the cookies we use, and (to the point of the last review), our site has been independently audited by Cookie Reports Limited.

Cookies we use on this website

To ensure that you are fully informed of all the cookies we are using, our site is independently audited by Cookie Reports Limited - the last review was on 12 June 2013.

The cookies in use are organised by category to help you identify them and support your informed choice.

Necessary cookies – 3 found

These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.

Name of cookie Type of cookie Reason for use of cookie Description
ASP.NET_SessionId Session cookie Your visit Stores session data during a website visit, issued by Microsoft's ASP.NET Application, a framework for building websites.
.ASPXAuth Session cookie Your visit Stores authentication information for the duration of your visit, issued by Microsoft's ASP.NET Application, a framework for building websites.
JSESSIONID Session cookie Your visit Stores session data during a website visit, issued by Microsoft's ASP.NET Application, a framework for building websites.

Site experience cookies – 1 found

These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.

Name of cookie Type of cookie Reason for use of cookie Description
LoginDomain Session cookie Your visit Stores your login domain for an easier login

Shop and transactional areas on our site

Parts of our site may make use of a shopping cart or web forms that also have to use cookies. Any cookies we use on a permanent basis are detailed in the cookies table.

Sometimes we may temporarily add functionally to our site e.g. surveys, comparisons etc, that may also use cookies. Often these come from third parties – in these circumstances we will endeavour to let you know about these cookies when you visit those pages.

Using Flash files on our site

Across www.postoffice.co.uk we use Flash files. These can store cookie-like data on your computer, known as Local Shared Objects. Currently technology can’t review the 'inner workings' of Flash files. and although we aim to identify any Flash elements that are likely to set cookies we can’t guarantee the status of every Flash file. However, Adobe offer a tool to monitor, opt out and remove 'Flash cookies'. This is available at: Manage, disable Local Shared ObjectsOpens in new window Global Storage Settings PanelOpens in new window

 

Can we help?

Read more information about cookiesOpens in new window

A guide to behavioural advertising and online privacyOpens in new window

The UK International Chamber of CommerceOpens in new window