Frequently Asked Questions
What would you like to ask a question about? -
Bills and Payments
Signing in to your Post Office Online Account
Post Office SafeGuard
If you can't see your question about SafeGuard here, then please contact the Post Office.
Spam and 'Phishing' Scams
Backing-up your data
Internet Security Software
Email - Overview
- To send and receive email messages, I can use WebMail or I can use an Email Client program. What are the differences between them?
Start using WebMail
Managing your Contacts in the Address Book
Using folders to organise your messages
Using an Email Client Program
Ex-Fuel Broadband Customers
Contacting the Post Office
You can call our Customer Care Line on 0345 600 3210. Lines are open Monday to Friday from 8am-8pm, Mon-Sat and 9am-6pm, Sun. Calls are free when made from an active Post Office HomePhone line. Calls made through other service providers are charged at their standard rates. Calls may be recorded, monitored and used for training and compliance purposes.
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